Management - Store (Retail & Consumer Products)Be Part of Our Growth Journey - 36 Years of ExcellenceAbout Us: Established in 1988, Golden Bakery is known for our award-winning pies and quality baked goods. With two thriving retail stores and a growing wholesale business, we're proud of our reputation for excellence and our strong community connections.Role Overview: We're looking for a hands-on retail manager to lead our busy Osborne Park store. You'll manage our Retail Team (front-of-house and back-of-house), ensure smooth daily operations, and help drive improvements as we grow.Key Responsibilities:Lead and motivate our front-of-house team to deliver excellent customer service.Work with management to improve store operations and efficiency.Manage and coordinate catering orders, ensuring seamless execution between front-of-house and production teams.Lead barista operations and maintain our high standards of coffee service.Conduct and oversee staff training programs.Manage inventory and supplier relationships.Foster positive relationships across all departments, including our production facility.Required Qualifications:Minimum 3 years' hands-on management experience in fast-paced food retail, cafe, or bakery environment.Barista Certification.Food Safety Supervisor certification (or willing to obtain).Strong track record in cross-cultural team leadership.Proven experience managing busy food retail teams.Experience in businesses transitioning from small to medium-sized operations.Strong diplomatic skills and ability to build consensus across diverse teams.Strong problem-solving skills and ability to think on your feet.Experience implementing and improving operational systems.Cultural awareness and experience working in diverse environments.Standout Qualities:Experience in businesses undergoing growth and transformation.Ability to adapt leadership style to work effectively within established business cultures.What We Offer:Competitive salary package - $70,000 - $90,000 depending on experience.Opportunity to play a key role in our growth journey.Inclusive multicultural work environment.Be part of a legacy business embracing positive change.Long-term career growth potential in an expanding operation.Ready to Join Our Team?Apply now with your resume and a cover letter explaining:Your experience leading high-performing retail teams.Your approach to maintaining quality and service standards.Why you'd be a great fit for this role.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Floor Manager?How many years of people management experience do you have?Do you have customer service experience?
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