We are slowly re-building our crew after the devastating effects of the COVID pandemic that resulted in the loss of 75% of our visitation for 3+ years.
We are regularly hiring, and applications will be kept on-file and reviewed as positions arise.
This is a great opportunity to work in the exciting customer-focused & fast-paced environment of Guest Services!
Popular Perth Tourist AttractionCustomer-focused cultureRESPONSIBILITIES: Customer Service: Provide welcoming, approachable, prompt and efficient customer serviceRemain aware of work environment by continual monitoring and anticipation of customer requirementsWillingness to make the customer your first priorityTicketing: Welcome visitors at park entry, using POS systemProvide map & timetable and assist with directions/informationAssist in the sale of souvenirs, gifts and merchandiseAssist with stock replenishmentAssist in the sale of hot and cold light refreshmentsBasic food prep (sandwiches, fruit salad, milkshakes, etc – no cooking)General Cleaning: Assist to ensure excellent presentation, health and safety by ensuring floors, windows, tables & chairs, highchairs, shelves/displays, display cabinets/ fridges, appliances, storage areas, etc are clean, tidy and well maintainedSpot-clean public toilets (outside of professional-cleaner hours)SHIFTS (as at May 2023)We are open 364 days of the year. We roster a variety of full-day and half-day shifts across weekdays and weekends (there are no school-hours, after-school, or full-time positions available).
Weekend availability is a requirement for all staff. You must be available to work both Saturdays and Sundays; however, you would only be rostered to work one weekend day (alternating each week where possible).
We are currently seeking staff for 3-4 shifts per week (one must be a weekend). Hours may increase (for those who want more) as we slowly emerge out of the pandemic.
WE WILL BE SEEKING THE FOLLOWING SKILLS AND ATTRIBUTES:Customer Service: Demonstrate an understanding of superior customer serviceHave a personality to suit our tourist-attraction cultureAttributes: Confidence, assertiveness and composureDiscretion and tactExcellent verbal and written communication skillsHonesty and integrityCommitment to workplace health and safetyReliabilityTeam player and a willingness to assistA "can do" attitude with a drive to achieve excellenceEnjoy the "hustle and bustle" of a busy workplaceUnderstand the importance of workplace confidentialityExperience: Efficient use of POS/cash registers and eftpos facilities is highly regardedExperience working in a tourist attraction or similar is highly regardedOther Pre-Requisites: Be in good health as the position requires you to be on your feet for the shiftHave a reliable vehicle to get to and from work, without the use of public transportBe prepared to provide an up-to-date Police ClearanceBe prepared to provide a minimum of 2 recent professional verbal referencesThis is a permanent part-time position and is therefore not suited to applicants on a working visaYou would complete an Induction prior to commencementYou would commence on a 6 month probationary trial periodA uniform t-shirt, jumper/jacket and name badge are supplied. You would be required to supply full-length pants (dark denim or dark blue) and black, flat, closed-in shoes.
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