Retail Assistant - Buys and Loans OperatorCash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.We areReal people who are passionate and proudCaring and respectfulTenacious problem solversWe are currently looking for a Retail Assistant - Buys and Loans Operator to join us at our Shepparton Location in a Full-Time capacity.About the roleThis position is a Retail based role, in our Buys and Loans Department.You will accurately perform day-to-day transactions in our Buys and Loans department.Ensure KPI targets are achieved through actively seeking pricing feedback and trends.Build lasting relationships with our customers by actively listening to and understanding their needs.Effectively communicate pricing, valuation and pawnbroking options to our loyal customers; andPerform all transactions in line with company and legislative requirements.About youProven customer service experience, ideally within a retail environment.Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.Confidently able to negotiate with our devoted customers for a win/win outcome.Strong communication skills that build rapport, trust, and demonstrate compassion; andAre interested and have the ability to discuss and clearly explain contract details with customers.What's on OfferExclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.Monday to Saturday | No Sunday TradingReal career development opportunitiesOngoing quarterly store and team bonuses | Full paid training provided.Paid Parental Leave.Salary Packaging for a Novated Car lease available.Health Insurance Discounts (Bupa & HBF).30% Instore Discount.Plus, access to our Wellness Activities: Move, Munch, Money and Mind.We will start shortlisting for this position immediately!We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we've come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.
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