2023 AFR Boss 2nd place best place to work in Australia in manufacturing & consumer goods category.Our business is growing! Exciting time to join an energetic, friendly and purpose-led team.Located in the exciting James Street precinct, QLD.About Us Armadillo is a truly sustainable company - for the good of the world we live in and all who journey with us. Our rugs lie lightly on this earth.
Founded in 2009, we are an Australian-born company, with showrooms in Sydney, Melbourne, Brisbane, Los Angeles, New York, San Francisco, and Dallas.
Our rugs are handcrafted by artisans in India and Nepal using natural materials and energy-efficient processes, designed to counteract today's throwaway culture and stand the test of time. As a certified B Corp, we hold ourselves to the highest standards of sustainability, social responsibility, and transparency.
About the Opportunity A newly created position that is perfectly suited to a sales professional who is eager to expand their skill sets across both retail and trade departments. Reporting to the State Manager QLD/NT, this blended position focuses on providing exceptional customer and sales service that drives growth, strengthens Armadillo's brand reputation, engages new and existing clients, and celebrates our purpose-driven company and products.
Retail Key Responsibilities: Field all Queensland retail enquiries, including providing quotes and following-up actions, via phone, email, and in person.Deliver the ultimate Armadillo customer experience to all Queensland retail clients, including after-sales services.Achieve sales targets.Represent the Armadillo brand appropriately at all times.Provide considered design and decorating advice to all Queensland retail clients.Maintain the Queensland retail enquiry log and the showroom retail sampling process.Ensure the showroom is always presented to company standards.Provide support to, and collaborate with, the national sales team where required.Trade Key Responsibilities: Service QLD/NT Trade customers where required, via phone, email, and in person.Respond to trade enquiries in a prompt manner and troubleshoot concerns over deliveries or claims in partnership with customer service and operations departments.Generate quotes and convert orders, ensuring effective quote follow-up is prioritised.Assist and support the State Manager in:The execution of Trade outreach and engagement tactics.Hosting in-showroom presentations.Trade database management.Managing sample inventory, orders, and loans.About You A minimum of 2-3 years of related professional experience within sales or customer service.Prior experience in the Architecture and/or Design industry is preferred, however not required.A proven track record of achieving sales targets and exceptional customer service skills to drive Armadillo's growth.Always enthusiastic and forward-thinking - keen to roll up your sleeves and jump straight in.Frequently use your initiative to think about new ways to approach tasks. You are a natural problem solver and hold yourself accountable to your responsibilities.Team player – you know how to achieve a better result by working collaboratively.Armadillo is a company that invests in and develops their employees, so the right attitude and ability to fit into this high functioning and supportive team is just as important as relevant experience and skill sets.Uphold the company values of Commitment, Respect, Integrity, Synergy, and Passion.Our people have made Armadillo the brand it is today and as such, we have created a supportive and stimulating environment that nurtures the personal and professional growth of employees at all levels.
How to Apply We are an Equal Employment Opportunity company and therefore we encourage all candidates to apply.
Please submit your application via LinkedIn or send queries to . Please ensure you provide your resume.
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