Bathurst Panthers has an exciting opportunity for a passionate and hardworking professional to work as a supervisor in our busy Restaurant.
We have an exciting opportunity available for a passionate and energetic individual to deliver excellent service to our members and guests and manage the day-to-day operations of our busy restaurant.
Being part of a collaborative team, you will lead, motivate and develop your team and inspire them to deliver an exceptional customer experience while also ensuring a clean and safe environment.
Your Main Duties and Responsibilities will include, however are not limited to: Maintaining high levels of customer service at all times;Managing the day-to-day operations of the bistro including but not limited to daily cash reconciliation, processing and completing management and daily shift reports;Managing conflict resolution and customer complaints;Shift and staff management including performance management and disciplinary action;Assisting employees and customers with any enquiries;Ensuring the success and cohesion of the various departments;Assisting and coordinating functions as required and;Adhering to Panthers policies, procedures and legislative requirements
To be successful in this role you will have: Previous 1-2 years' experience in a supervisory or management role within the hospitality industry;Fantastic written and verbal communication skills;Exceptional shift management and customer service skills;Intermediate computer skills including understanding of Microsoft applications;Ability to deal with complex situations and make effective business decisions;High standard of personal grooming and;Current RSA/RCG
With an enthusiasm to learn, you will demonstrate a strong commitment to developing your skills within the trade.
You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.
If this sounds like the position for you, then please apply now!
The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.
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