As a Restaurant Manager, your responsibilities include maintaining the restaurant's revenue, profitability, and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you'll need management skills and experience in front of house. We want you to know how to oversee the dining room, check in with customers, and balance seating capacity.
We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
About the successful candidate: You will:
Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Regularly review product quality and research new vendors. Organize and supervise shifts. Appraise staff performance and provide feedback to improve productivity. Estimate future needs for goods, kitchen utensils, and cleaning products. Ensure compliance with sanitation and safety regulations. Manage restaurant's good image and suggest ways to improve it. Control operational costs and identify measures to cut waste. Recommend ways to reach a broader audience (e.g., discounts and social media ads). Train new and current employees on proper customer service practices. Implement policies and protocols that will maintain future restaurant operations. Be passionate about your career and looking for a long-term investment into a business. Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a restaurant manager? Do you have customer service experience? Which of the following online advertising methods do you have experience with? #J-18808-Ljbffr