An exciting opportunity has become available at Baskk Italian in Coolangatta (52/58 Marine Parade, Coolangatta QLD 4225). Reporting to the owners directly, we are seeking an experienced, passionate, enthusiastic and self-driven Restaurant Manager to join and lead a great team, on a Full-time basis. The successful candidate will be responsible for leading and developing their team. Must be professional and reliable and possess relevant qualifications (Diploma or equivalent work experience will be considered). This role is not suitable for entry level applicants. Must have at least 3 years experience in restaurant management / operations, and must be able to work in a busy environment.Job Roles & Responsibilities:Ability to lead, manage, train and mentor a team of full time, casual and part time staffOversee day-to-day operations as well as ensuring that staff are well equipped to uphold the standard operating procedures to maintain a high standard of service in your absenceAbility to drive sales and profitability by identifying and delivering on opportunities for growthEmpowering staff to deliver exceptional service through leading by exampleDemonstrated ability to provide a positive working environment handling employee and customer issues appropriately and in a timely mannerCapability to ensure effective OH & S standards are being maintainedA personality that motivates and encourages employee morale and staff retention A collaborative nature - working with upper and assisting management to expand and develop the growing business through sales analysis, marketing strategy, and greater understanding of the hospitality industryDeveloping strategies to drive patronage across all meal and service periodsEnsuring staff are well versed with the current menu and have the ability to up-sell food and beverageAn eye for detail, with the ability to problem, solve, prioritising workloads to deliver deadlines and KPIsDemonstrated experience and ability to control costs and drive revenuePassion for team management and staff developmentComprehensive and progressive knowledge of new and old world wines with a desire to enhance the guest experience by providing superior wine service and salesPassion and enthusiasm, with a very "hands-on" approachAbility to work under pressure and autonomouslyWell-groomed and professional in appearanceStrong interpersonal, motivational, communication, and organisational skillsAbility to delegate and see tasks through to completion Your application will include the following questions: How many years of people management experience do you have? Which of the following statements best describes your right to work in Australia? Have you worked in a role which requires a sound understanding of OH&S/WHS? How many years' experience do you have as a restaurant manager? Do you have experience in a sales role? Do you have customer service experience? Do you have experience preparing work rosters?
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