Burger Urge Palmerston Restaurant ManagerBurger Urge (BU) has been making delicious and juicy burgers for 16 years! We believe in making burgers the way they should be. We use premium local ingredients for our delicious, classic, and on-trend recipes.Burger Urge is a fast-growing and dynamic restaurant chain with a passion for burgers. We are looking for an experienced and hands-on Venue Manager who is committed to delivering exceptional customer service and driving a positive workplace culture. We don't want a clipboard manager - we want someone who is motivated, hardworking, and embraces change.Our vision is to redefine the food and hospitality industry just as Apple redefined computers and how Nike redefined sporting apparel. Our vision is to reimagine a better future for our industry, people, animals, and planet, and create beautiful products and experiences that reflect our interests, values, beliefs, and aspirations as individuals and as an organisation.As our Venue Manager, you will be responsible for leading a team of enthusiastic staff members and ensuring that our customers receive the highest level of service. You will oversee the daily operations of our restaurant, including managing inventory, scheduling staff, and maintaining our facilities.The RoleManaging day-to-day operations, including inventory management, staffing, and customer serviceEnsuring the restaurant is always clean, tidy, and well-maintainedBuilding and maintaining excellent relationships with suppliers and partnersDeveloping and implementing strategies to drive sales and increase revenueMonitoring and analyzing sales and financial data to make informed business decisionsCreating and maintaining a positive workplace culture that fosters teamwork and collaborationRecruiting, training, and developing team members to deliver exceptional customer service and meet business objectivesEnsuring compliance with health and safety regulations and company policies and proceduresBurger Urge PerksGenerous employee discount on all menu items and merchandiseGrowing company with expanding roles and promotion pathwaysStrong market position within the industry with ongoing job security assured.Burger Urge is the most creative brand in the industry today, which flows into our operating structure and management processes.Open to VISA candidates available for full-time work hoursFor the right candidate with current working rights in Australia, there are potential sponsorship opportunities after successfully completing the probationary period.What are we seeking?A minimum of 3 years of experience in restaurant or hospitality managementProven experience in motivating and leading teams to deliver exceptional customer serviceExcellent communication and interpersonal skillsA passion for driving change and continuous improvementStrong organizational and problem-solving skillsAbility to work under pressure and in a fast-paced environmentA hands-on and can-do attitudeIf you are an energetic, hardworking, and motivating individual who is passionate about delivering exceptional customer service and driving positive change, we would love to hear from you. Please submit your resume detailing your experience and qualifications for the role.We cannot wait to get you onboard!
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