We're looking for a special kind of researcher—someone who loves solving complex problems that result in real-world change for social & commercial clients.
This award-winning WORK180 Social and Market Research agency aims to uncover what truly matters to people and help governments/brands connect better.
Specialists in understanding this have a human approach to data – blending qualitative & quantitative research with cultural trends, BSCI, and tech, they get under the skins of Australians.
Their insights shape policies, inspire communications, inform design, and illuminate social issues, resulting in insights with social influence and commercial impact.
All projects are brief-led and customised to address a variety of real-world problems, including water safety, disability services, education, sustainability, domestic violence, financial services, transport, and mental health.
As an Account Director, you'll collaborate with seniors and juniors, managing ad hoc and tracking, qual & quant, social, commercial, and government projects from inception through delivery and presentation.
This role offers the perfect blend of autonomy, creativity, and strategic thinking as you continue to grow your insights craft and stretch your quantitative and qualitative consulting skills while positively impacting the world and the lives of Australians.
Key Responsibilities:
Solving meaty & strategic social & commercial problems
Distilling briefs, deeply understanding key problems
Deepening client relationships
Writing and winning proposals
Designing customised quant & qualitative research
Interrogating data (SPSS/Q)
Facilitating qual in-depths, groups, and workshop
Insight generation and storytelling
Delivering engaging presentations that inspire
Mentoring and guiding juniors, fostering a culture of collaboration
We'd love to hear from you if you have 5+ years of commercial or social research agency experience, are passionate about qualitative & quantitative research, and want to give back.
This isn't just a job—it's an opportunity to be part of something meaningful, to make a lasting difference, and to grow both professionally and personally.
Interested? I'd love to chat. Please contact Emily Moser at Resources Group ****** or call me at +61 449 172 882 for any additional information.
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