Director, Governance, Engagement and Assurance
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Governance Engagement & Assurance; State Valuation Service; Lands; Brisbane/ Flexible
The Queensland State Valuation Service (SVS) Branch stands as a cornerstone of property assessment excellence, delivering accurate and equitable statutory land valuations. This role leads the enabling functions for the SVS through the delivery of quality assurance, operational policy support, training and development and SVS systems and governance.
You will be part of the senior leadership team of the SVS and provide leadership and management of the governance, engagement and assurance functions, supporting the building of trust with landowners and key stakeholders and supporting the modernisation and future proofing of the workforce.
About the role:
Lead and manage strategic communications and engagement for valuation services, focusing on legislative compliance and customer satisfaction.
Lead organisational change for strategic alignment, business objectives, and cultural improvement, embedding change management.
Utilise high-level judgement to coordinate divisional needs and prioritise team tasks.
Build partnerships with government and industry consistent valuation outcomes.
Create and supervise complex reports, briefs, presentations, and correspondence.
Advocate department goals, collaborating with agencies and stakeholders.
Assist in divisional planning and resource allocation.
Cultivate an outcome-driven culture prioritising development and balance.
Mentor staff for optimal performance and service delivery.
Design and maintain a sustainable workforce structure within budget.
About you:
We'll look for the best suited applicant by assessing eligibility and ability to undertake the requirements of the role (including, where relevant, the way you carried out previous roles), including:
a strategic thinker
understanding of working and supporting legislative frameworks and regulatory functions
ability to influence and support operational delivery in a regulatory environment
customer focussed and able to be agile in your approach
experience and skills in governance and engagement roles
experience in leading multiple work streams, ideally in a regulatory environment
Why join us?
We are committed to being a workplace that focuses on people. This is about building resilience, encouraging innovation, and understanding that learning is a journey that never ends. We promote a safe, inclusive and respectful place to work where all staff feel valued. We are a mobile, flexible, and agile workforce. We live by our guiding principles - proactive, courageous, pragmatic, collaborate, resilient and respectful - underpinned by the Queensland public service values.
What we offer?
Competitive superannuation and salary sacrificing options
Flexible working options that encourage a healthy work-life balance
A variety of fantastic leave provisions, supported across the broader Queensland public sector
Rewarding professional career development and training opportunities
Relocation assistance and provisions
Have visible impact in your community, and directly contribute to making good jobs, better services and a great lifestyle for all Queenslanders.
Please note that this position is available in Brisbane and other locations where SVS has an office location.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
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