Resort Services Coordinator - Thredbo or PerisherLocation: Thredbo/Perisher, NSW
Company: Disabled Wintersport Australia
DescriptionTwo Positions: Thredbo (1) and Perisher (1) - On-site
Position ObjectivesDWA is seeking dynamic team players, who are passionate about adaptive snowsports to join our Resort Services Program.
A significant part of this role is working with volunteer guides on the provision of on-snow support to our members, and involves significant manual-handling related to adaptive snow equipment, as well as working closely with members with a range of disabilities.
Key Responsibilities The timely and professional delivery and administration of DWA's Resort Services Programs and associated activities at Thredbo or Perisher.Engaging with, and supporting, the recruitment, training and development of volunteer Snowsport guides.Promoting Resort Services Programs within the local community, and providing support for fundraising events.Ensuring that Resort Services Programs are delivered to an agreed strategy and budget in coordination with the NSW Operations Manager and CEO.DutiesCoordinate and facilitate volunteer guides for the provision of adaptive snowsport services, including management of guide availability and rostering, assessment of guide to participant suitability and support for guide recruitment and training programs.
Assist with the ongoing development, mentoring, supervision, retention and training of the Volunteer Adaptive Snowsports Guides.
Coordinate and deliver, within allocated budget, all approved activities at Thredbo or Perisher including performance and administrative reporting requirements.
Respond to and manage bookings for members to access the Resort Services program.
Ensure all Members are welcomed, oriented and farewelled while on Resort Services programs.
Oversee and monitor DWA Adaptive equipment ensuring all equipment remains safe and fit for purpose operationally.
Allocate DWA uniform, clothing and adaptive equipment to DWA Guides and members as required.
Undertake fundraising activities and events as required.
Attend staff meetings including teleconferences.
Proactively promote a culture of safe working practices and the implementation of risk management processes particularly in an Alpine environment.
RequirementsDemonstrated understanding and/or experience of working with people with a disability, with an attitude of inclusion and respect for people from diverse backgrounds.
Knowledge and experience of the Australian ski Industry and adaptive wintersport is required.
Demonstrated experience with volunteer coordination is required.
Knowledge and experience of either Thredbo or Perisher Alpine Resorts is highly desirable.
Practical experience with recruitment, retention, and training of volunteers is desirable.
Experience in facilitating events and fundraising is desirable.
Child Safeguarding: Must demonstrate appropriate behaviours for engaging with children and hold or be able to attain a Working With Children Check certification.
Sport Integrity: Must be willing to work within all DWA Sport Integrity and related policies.
Willingness to work as part of a team, upholding the core values of DWA.
Only candidates who hold the right to work in Australia for the entire contract period will be considered.
QualificationsThe successful candidate must be able to achieve, at minimum, a Level 1 DWA Adaptive Snowsport guide status. Ability to achieve Level 2 is preferred.
Hours of work and RemunerationFixed term, variable hours annually.November - February: zero minimum hours up to 8 hours per week (must be pre-approved)March - May: zero minimum hours up to 20 hours per week (must be pre-approved)June - October: up to 38 hours per week on timesheetPaid on Timesheet at $32 per hour plus superannuation.
Application InstructionPlease submit a covering letter addressing the Objectives, Duties and Requirements and attach your Resume by close of business Wednesday 10 April 2024.
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