Are you looking for a flexible role that offers variety and the opportunity to work across multiple resorts? StayCo is seeking an enthusiastic and adaptable Multi-Resort Relief Receptionist to support our front office teams across five resorts on the Gold Coast (Broadbeach and Surfers Paradise). This role is perfect for someone who thrives in a dynamic environment and isn't reliant on set weekly shifts.
About the Role: As a Multi-Resort Relief Receptionist, you will be trained to work across five of our Gold Coast resorts, stepping in to cover leave and assisting where needed. You'll be the face of our resorts, delivering a warm and welcoming experience to our guests while maintaining smooth front desk operations.
Key Responsibilities: Provide outstanding customer service at each resort, ensuring all guests feel valued and cared for.Manage phone and online reservations, multitasking with attention to detail.Facilitate smooth check-ins and check-outs, ensuring guest satisfaction at all times.Use Resly property management software to handle reservations and guest information.Collaborate with various resort teams to maintain efficient front desk operations.About You: You are flexible and adaptable, with the ability to work across different resorts as needed.Ideally, you have experience with Resly, or a similar property management software.You enjoy variety in your work and are comfortable with a casual role that doesn't rely on set weekly shifts.You have a cheerful, customer-focused personality and love creating memorable guest experiences.You're reliable, professional, and have strong organisational and communication skills.Why This Role is Perfect for You: This role offers flexibility and variety, ideal for someone studying or looking for casual work.You'll gain experience across multiple resorts and front office teams, with the potential for other opportunities in the future.Work Schedule: Shifts will vary across weekdays and weekends, with a focus on covering leave and busy periods.This is a casual role, with the opportunity to pick up shifts as needed across our five resorts.Interested? Please submit your resume along with a cover letter detailing why this flexible and varied role suits you.
