Currently seeking an experienced House Manager for a Leading, National Organisation specialising in providing Therapeutic Care to young people in a residential setting.
Duties and standards: Establishing a therapeutic care environment and positively managing the young person's behavioursMaintaining a high standard of cleanliness, tidiness, and comfort in the home environmentObserving safety standards and protocols for that particular home and young personCreating a dinner routine with nutritious mealsProviding transportationAssisting with homework and engaging in suitable activitiesWorking with the child to learn life skills in a planned and supported wayMonitor the child's supply of clothing, footwear, school materials and other belongingsAs part of a team, identify areas where child's needs could be better met.Specific duties related to the Case Manager role include: Supervision of a team of youth worker professionals, facilitation of team meetings and performance management, where necessary.Case management tasks such as rostering, case planning and case inductionsProviding on call support and professional adviceLiaison with key support agenciesEnsure delivery of high-quality care leading to positive outcomes for the child, such as building relationships and life skills, engaging in education and improved health and hygiene.Work within organisational policies, procedures and values and contribute to continual improvement of Safe Places serviceOther tasks as delegated by the Area ManagerEssential requirements: A minimum six (6) months experience working with children with challenging behaviours, such as verbal and physical aggression, in a residential setting or in careAbility to do shift work and in-home sleepoversAbility to accommodate roster changes and on call requirements at short notice. We endeavour to complete rosters up to two weeks in advance, though changes may occur due to the nature of the work.Ability to participate in team meetings, staff meetings, training and supervision, as requiredSuccessful completion of relevant history checks and screening processesA full Australian Driver's License or ability to obtain oneEssential skills and attributes: Knowledge of issues facing children in the out-of-home care sector, the impact of childhood abuse and trauma, and crisis management techniquesUnderstanding of case management model in the residential care settingAn understanding of the intensive nature of working with young people and the possible impacts on the employee's family and personal responsibilitiesAbility to work autonomously in an isolated environment, supported by established proceduresAbility to supervise team members and establish effective team processes and systemsComputer-literate, including demonstrated ability to independently use key programs such as Microsoft Word and Excel, internet browsers and ability to support youth workers in using these toolsAbility to complete reports and other business processes via the Safe Places web-based systemsStrong written and verbal communication skills including negotiation, networking, and ability to draft shift reportsStrong organisational and time management skillsDesirable: Certificate IV in Child, Youth and Family Intervention or equivalentExperience in working with multi-disciplinary services and government agenciesIf you fit the criteria above, and would like to build a career in this sector, please apply via Seek.
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