Research Project Manager - Cx Research

Our client is revolutionising how businesses connect with their customers. They are not your average consultancy – they're a vibrant bunch of Customer Experience experts on a mission to shake up the research industry. They blend technical genius with research expertise to help their clients truly hear their customers' voices. They are currently looking to hire a research/data savvy Project Manager.As a Project Manager, you'll work on major financial institutions' CX research programs. In a client-facing role, you'll have the chance to expand your quantitative research, fieldwork, data management, and project/account management skills.Key Responsibilities:Collaborate with clients and colleagues to develop CX research programs.Coordinate operational delivery, ensuring top-notch quality every time.Work with development teams to plan and schedule technical deliveries.Manage relationships with external vendors to keep projects on time and within budget.Lead communication and WIP meetings with key clients.Experience and Skills:Previous experience in a research project/account management or customer experience research – min 2/3 years.Data doesn't scare you – you're confident with data sets.Attention to detail is your middle name, and quality is your game.Organisational skills? You've got them, personally and as part of a team.Your communication skills are top-notch, both written and verbal.Join them, and you'll be part of a dynamic, passionate team and enjoy an excellent salary, fantastic benefits, regular social events, and the recognition you deserve. Plus, with their hybrid working model, you'll get the best of both worlds – the comfort of working from home and the energy of their Sydney office.
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