The Role YouGov is on the hunt for a passionate Research Manager to join our vibrant and rapidly expanding syndicated research team!
What's in Store for You? Reporting directly to the Associate Director, you'll have the autonomy to engage with a diverse array of thrilling brand and agency clients. You'll lead a small team of executives who will support you, while you coach and mentor them. This role spans across various exciting sectors, from finance & banking to QSR, travel, tourism, and beyond.
Your Mission Deliver Game-Changing Insights: Produce high-quality reports that enable our clients to make transformative business decisions. Achieve Stellar Client Satisfaction: Maintain exceptionally high levels of client engagement and satisfaction. Drive Client Retention and Growth: Proactively manage accounts to ensure client retention and expansion. Client Training Excellence: Lead initial consultations and onboarding workshops for new clients. Craft C-Suite Ready Reports: Provide insightful analysis that is crucial to the research and data needs of top executives. Foster Team Development: Mentor your high-performing team, aiding in their career progression. Innovate and Improve: Continuously enhance our processes as we scale our business to accommodate a growing client base. Collaborate Seamlessly:Work closely with New Business teams and seasoned Client Services members to achieve shared objectives. What's in It for You? Join us at a time of exponential growth and potential! You'll work with flagship clients across various sectors, setting up new ways of working, growing your team to its full potential, and mentoring junior members. You'll have access to the full range of YouGov's cutting-edge products and services, and the support of an experienced director and a global research network to help you thrive.
What You'll Bring Knowledge and Experience: 5+ years in consumer insights and research Technical expertise in consumer research methodologies Proficiency in questionnaire writing Experience with syndicated or custom research Independent client relationship management experience Preferred but not essential: some people management experience Excellent communication skills Behavioral Competencies: Exceptional interpersonal and communication skills Ability to inspire and motivate your team Strong client and stakeholder management skills #LI-RV1
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