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We don't sit back and wait for the future to happen; we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with a challenger spirit.
The Reporting and Insights Team is responsible for end-to-end reporting and insights, including data management, ETL processes, and visualisation outputs, while also advising on reporting needs. As part of this team, the Reporting Analyst will focus on assigned projects, delivering reports, analysis, and dashboards to supervise progress and provide visibility. Collaborating with the Reporting and Insights Manager with a dotted line to the Senior Program Manager, this fixed-term role supports project delivery through comprehensive reporting and insights.
Please note, this is a fixed-term role on a full-time basis, up to 24 months duration. Ready to reimagine your career at Optus? Key Responsibilities:Develop consolidated views using SQL for data from multiple databases, build accurate reports, and adapt them to evolving business partner needs.Build, update, and maintain Tableau dashboards, creating visualisations and offline elements for presentation packs.Generate data-driven insights and recommendations, offering advisory support to project teams based on identified patterns.Deliver weekly/monthly reports, maintain real-time dashboards, fulfill tailored requests, and lead discussions on data presentations.Foster strong internal relationships, complete compliance training, and maintain detailed documentation and knowledge management.Minimum Requirements:A relevant degree or equivalent experience in IT, application development, programming, or a related discipline, along with advanced SQL proficiency, is required.Expertise in using Business Intelligence tools, such as Tableau, for creating reports, dashboards, and visual data representations.Skilled in analysing process performance and project data with a focus on continual improvement.Good to have familiarity with Optus systems and fulfillment databases, demonstrating superb communication skills, enabling effective collaboration and presentation of insights to stakeholders.Benefits:3 days in the office, 2 days remote – with flexible hours to suit!Inclusive paid parental leave, up to 14 weeks for the primary caregiver.All Optus employees have access to resources, webinars, and support via the 'Parents at Work portal'.Own your own growth by accessing an extensive online and facilitator-led learning catalogue – even earn an MBA micro-credential via OptusU (University).Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, and Yarn Network.Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!At Optus, we have an ambitious goal to be Australia's most loved everyday brand. Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.
At Optus, we are strengthened by others, and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces, or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email ****** or call 1800 309 170 and we will be in touch.
For more information on Diversity, Inclusion & Belonging at Optus, please visit our website.
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