Auto Parts Interpreter - Repco West Bundaberg - Full Time Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia & New Zealand. Our brand stands for quality, expertise and knowledge & our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive and we are passionately focused on safety, results and continuous improvement. Repco is a division of GPC Asia Pacific.
Employee benefits include: Attractive discounts across all GPC AP businesses Employee reward & recognition programs Work-life balance Ongoing training and career development A safe and inclusive team environment Employee Assistance Program Parental leave top-up allowance Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers plus so much more! About the role: Repco Automotive Parts Interpreters are experts who:
Provide technical support to trade & retail customers, using their expert automotive parts/mechanical knowledge Build effective customer relationships Use up-to-date product information & knowledge to problem-solve, and maximise sales Are committed to providing genuine service, creating lasting impressions and moments that matter for customers Enjoy working in a busy phone-based customer service role Are safety aware, constantly striving to provide the safest work environment for themselves, teammates & customers The successful applicant will: Have a safety mindset & always strive to provide the safest work environment Experience in same or similar role, preferred Must have strong mechanical knowledge Ability to communicate in a technical and non-technical manner Be a passionate customer service expert with some sales experience Be comfortable sharing knowledge Be a natural problem solver who is solutions focused Experienced using computers / computer programs Be a proactive and driven team player, who can also work independently Have a flexible availability and hold a valid driver's licence (manual preferred) Be available to work agreed schedule, but also have flexibility to work other days if requested Note: This role will require lifting, bending, climbing & safe driving.
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GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia.
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