Repair Administrator (Administration Assistant)

At One Solution Building Services, our Values matter……
TeamworkIntegrityInnovationPassionIf these things also matter to you, please keep reading!
As a family owned and managed business, these values are vitally important to our business and all members of our Team. 
Our business has relationships with some of Australia's major Insurance Companies & Government Agencies, and due to growth with these clients, we are looking for the next addition to our dedicated Team.
The Role: In this role, you will be responsible for scheduling and coordinating repair work, while keeping various stakeholders informed about the progress of the repairs. Ideally, you have experience in coordinating property maintenance works or insurance claims, along with excellent communication skills and a strong commitment to customer satisfaction.
Key Duties & Responsibilities: Managing a portfolio of repair worksLiaising with Stakeholders to ensure they are kept up to dateCoordinating trades (internal & external) Complete administrative duties as required throughout the repair process including: data entry, booking appointments, preparing contracts and relevant documentation, submitting quotes and responding to customer queriesSkills & Experience required: Positive attitude and a team playerHigh level of customer serviceHighly computer literate, including Microsoft Word, Excel and OutlookAn ability and willingness to quickly learn new software/systemsStrong written and verbal communication skills, including a professional phone mannerExcellent time management and organisational skillsAttention to detail and accuracy is a mustMust be reliable and provide referencesPrevious experience in a similar role is preferred When applying, please include a covering letter to introduce yourself. 
The role is based in our Head Office at Hemmant.