Rental Operations Coordinator

An exciting opportunity has come up to join TR Group in Rental Operations in our Perth rental team.
Since 1992 we have come a long way from a one-man-band to the team of 200 we are today across NZ and Australia.
The role of the Rental Operations Coordinator: You will be responsible for providing the 'easy-for-you transport solutions' to our customers which we pride ourselves on at TR Group. You will be part of the Rental team, looking after customer needs and requirements and using our fleet to problem solve.
Key responsibilities: Being the first point of contact for our customers when they enter or call the branch - providing 'easy for you' service every step of the way and matching the customer needs with the right vehicle Creating strong and lasting relationships with our customers, learning their business requirements as you go Working with teams in other states to ensure highest utilisation of equipment at all times To help drive increase revenue for the rental business through the acquisition of new customers and also increased business from existing customers as and when opportunities arise. Efficiently recording bookings and ensuring all equipment is available when required Responsible for ensuring our documentation (hires and dehires) are accurate and completed in a timely manner. Communicate with Workshop staff and ensure all required equipment is available for hire within the workshop as needed Comprehensive handovers of rental vehicles to our customers with insight around correct operation, safety features and vehicle capabilities We are looking for someone who enjoys dealing with customers face to face and on the phone, being part of a high performing team and operates best in a fast-paced environment. Heavy transport experience and HT licence would be a big advantage, however training can be given to the right applicant.
If you are passionate about transport and are looking to grow your career within the industry, then this is the role for you.
Applications close 28 July 2024

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