Remote Travel Claims Consultants Temporary Surge Positions AvailableAre you a dedicated professional with a passion for delivering exceptional customer service and managing insurance claims?
Are you seeking a remote role?
If so, we want to hear from you!
About the RoleWe are partnering with a leading travel insurance organisation committed to supporting travellers worldwide.
To meet growing demand, we're seeking skilled Remote Travel Claims Consultants to manage travel insurance claims and provide outstanding customer service.
Key ResponsibilitiesManage a national portfolio of travel claims, ensuring efficient processing.Handle a high volume of inbound and outbound calls, providing timely, accurate, and exceptional service.Build and maintain positive relationships with both internal and external stakeholders.Adhere to all relevant policies and procedures to mitigate risks and ensure compliance.Offer clear updates and guidance to clients throughout the claims process.What We're Looking ForCurrent RG146 Accreditation (essential).Valid National Police Check (essential).High-level customer service experience, ideally within a claims environment.Insurance industry knowledge or background is highly desirable.Strong multitasking ability and comfort in a fast-paced remote environment.Confidence using multiple systems and software.Candidates will need to supply their own equipment that meet the following requirementsA device that meets the minimum requirements of 16gb of Ram, 128gb hard drive.Workstation based within Australia, that is in a quiet space.What's in It for You?Flexible remote working arrangements.A dynamic and supportive work environment.Opportunities for professional development and career progression.If this sounds like you, our next Surge period commences January 2025!
So Apply Now.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.
If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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