**Job Title**: Remote Operations Associate
**Company**: iHeartMedia
**Location**: Canberra, Australian Capital Territory, AU
**Job Type**: Part-Time
**Seniority**: Associate Level
**Years of Experience**: 2
**Job Description**:
iHeartMedia is seeking a motivated and resourceful Remote Operations Associate to join our dynamic team. In this role, you will play a critical part in promoting operational excellence, ensuring seamless communication across teams, and assisting in various administrative tasks. We value individuals who thrive in a remote environment and are eager to contribute to our mission of connecting people with the brands and content they love.
**Key Responsibilities**:
- **Operational Support**: Assist daily operations by managing schedules, coordinating meetings, and optimizing workflow processes to enhance team productivity.
- **Communication**: Facilitate clear and effective communication between various departments, ensure all necessary information is disseminated in a timely manner, and act as a liaison for remote team members.
- **Research**: Conduct thorough research on industry trends, competitor activities, and market opportunities to support strategic initiatives and decision-making processes.
- **Administrative Tasks**: Manage documentation, data entry, and other administrative responsibilities using various tools and software.
- **Problem-Solving**: Proactively identify potential operational challenges and collaborate with team members to develop effective solutions.
- **Reporting**: Prepare and maintain reports on key performance indicators (KPIs) and operational metrics to monitor team performance and identify areas for improvement.
- **Collaboration**: Work closely with cross-functional teams, participate in meetings, and contribute insights to enhance collaboration and project success.
- **Project Assistance**: Support the execution of special projects and initiatives as assigned, ensuring deadlines are met and objectives are achieved.
**Requirements**:
- **Experience**: 2 years of experience in operations, administrative support, or related fields. Experience in a remote work environment is a plus.
- **Education**: A bachelor's degree in business administration, operations management, or a related discipline is preferred, but not mandatory with relevant experience.
- **Technical Skills**: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with project management tools (e.g., Asana, Trello) is desirable.
- **Resourceful**: Ability to independently find solutions and navigate challenges in a remote work setting.
- **Motivated**: Must demonstrate self-motivation, time management, and a strong work ethic.
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to articulate ideas clearly and confidently.
- **Research Skills**: Strong analytical skills with the ability to gather and interpret data from various sources.
- **Team Player**: A collaborative spirit with a willingness to assist team members and contribute positively to the work environment.
**Benefits**:
- **Free Accommodation**: Enjoy the benefits of living arrangements provided by iHeartMedia for eligible employees.
- **Training & Professional Development**: Opportunities for continuous learning and growth within the company.
- **Employee Discounts**: Access to exclusive discounts on products and services.
**Working Environment**:
At iHeartMedia, we promote a work-life balance and prioritize employee well-being. We understand the demands of remote work and strive to provide our employees with a supportive and flexible work culture.
**Application Deadline**: October 22, 2024
iHeartMedia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
