Job Description:
As a Remote Live Chat Officer at Sanmina, based in Canberra, Australian Capital Territory, you will be responsible for providing exceptional customer service and support through live chat communication. This part-time entry-level position offers an exciting opportunity to work remotely while contributing to the success of a leading global company.
Responsibilities:- Engage with customers in real-time through live chat to address inquiries, resolve issues, and provide product information- Maintain a high level of professionalism and customer service throughout all interactions- Utilize resources and product knowledge to effectively assist customers with their needs- Collaborate with team members to ensure a seamless customer experience- Document customer interactions accurately and timely in the system- Continuously strive to meet and exceed performance metrics and goals
Requirements:- Strong passion for helping others and providing excellent customer service- Highly resourceful and able to problem-solve effectively- Excellent communication skills, both written and verbal- Ability to demonstrate leadership qualities in a teamwork environment- Comfortable working remotely and independently with minimal supervision- Proficient in typing and multitasking in a fast-paced environment- No previous experience required, full training will be provided
Benefits:- Dental insurance- Retirement plan- Vision insurance
Working Environment:Join Sanmina and be part of a company that pioneers change and sets industry benchmarks. As a Remote Live Chat Officer, you will have the opportunity to work in a dynamic and supportive team environment that values your contribution to customer satisfaction.
Deadline to Apply: July 3, 2024
Equal Opportunity Statement:Sanmina is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.