Remote Customer Support Assistant

Job Description:

We are looking for a Remote Customer Support Assistant to join our team at CBS in Adelaide, South Australia. As a part-time entry-level role, this position is perfect for individuals who are looking to gain valuable experience in customer support and develop their skills in a dynamic work environment.

Responsibilities:- Provide top-notch customer support via phone, email, and chat- Assist customers with inquiries, concerns, and troubleshooting of products or services- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to ensure timely resolution of customer issues- Follow up with customers to ensure satisfaction and promote loyalty- Participate in ongoing training and professional development opportunities to enhance skills and knowledge

Requirements:- Strong communication skills and ability to empathize with customers- Resilient and energetic personality traits- Excellent planning and organization skills- Ability to effectively present information to customers in a clear and concise manner- Prior experience in customer service is a plus but not required- Must be able to work remotely and have access to a reliable internet connection

Benefits:- Profit sharing opportunities- Training and professional development programs- Medical coverage

Working Environment:At CBS, we value teamwork, innovation, and shared success. You will be part of a dynamic workplace where your contributions are recognized and rewarded.

Equal Opportunity Statement:CBS is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, disability, or any other characteristic protected by law.

Deadline to Apply: July 4, 2024

If you are looking for a rewarding opportunity to grow in the customer support field, apply now to join our team at CBS!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.