**Job Description: Remote Administrative Associate**
**Company:** Carsales.com
**Location:** Perth, Western Australia, AU
**Job Type:** Part-Time
**Seniority:** Entry Level
**Years of Experience Required:** 1
**About the Company:**
Carsales.com is Australia's largest online automotive marketplace, connecting buyers and sellers of vehicles. Our mission is to empower our customers with the best information and tools necessary for making informed purchasing decisions. We are dedicated to providing a vibrant and collaborative work environment that fosters growth, creativity, and professional development.
**Position Overview:**
As a Remote Administrative Associate, you will play a key role in supporting the operational efficiency of our team. This position requires a highly motivated individual who thrives in a fast-paced environment and is dedicated to achieving excellence in their work. You will be responsible for various administrative tasks that assist in the smooth functioning of our daily operations while ensuring that we deliver the highest quality service to our users.
**Key Responsibilities:**
- **Administrative Support:**
- Provide general administrative support to various departments, including managing schedules, organizing meetings, and maintaining records.
- Assist in the preparation of reports, presentations, and documentation to streamline workflows and enhance communication.
- **Communication Management:**
- Handle incoming communications via email, phone calls, and internal messaging, ensuring timely responses and appropriate escalation.
- Liaise with team members and external partners to facilitate project collaboration and information sharing.
- **Data Management:**
- Input and update data into our CRM and other management systems with high attention to detail to ensure data accuracy and integrity.
- Conduct regular audits to verify data consistency and perform necessary updates or corrections.
- **Creative Support:**
- Assist in the creation and coordination of marketing materials and promotional content, leveraging creativity to enhance outreach efforts.
- Contribute ideas for process improvements and new initiatives that can enhance team performance.
- **Customer Interaction:**
- Provide support to customers by addressing inquiries and resolving issues promptly and professionally, contributing to excellent customer service.
- **Team Collaboration:**
- Work collaboratively with team members on various projects, taking on additional responsibilities as needed to ensure project success.
- Participate in team meetings and training sessions to foster a culture of ongoing learning and personal development.
**Requirements:**
- **Education and Experience:**
- A minimum of 1 year of experience in an administrative or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems.
- **Personality Traits:**
- Hardworking and dedicated, demonstrating a strong work ethic and commitment to getting the job done effectively.
- **Soft Skills:**
- Exceptional attention to detail, ensuring accuracy in all tasks completed.
- Strong creative thinking skills that contribute to innovative solutions and improvements.
- Excellent organizational and time-management skills to prioritize tasks effectively in a remote environment.
- Strong interpersonal and communication skills, both verbal and written.
- **Technical Skills:**
- Basic knowledge of digital marketing principles and social media platforms is a plus.
- Comfortable using various software tools and technology platforms essential for remote work.
**Benefits:**
- Opportunities for travel as part of team-building initiatives and professional development.
- Life insurance coverage to provide added peace of mind.
- Paid sick leave to support your health and well-being.
**Working Environment:**
At Carsales.com, we encourage a culture of ongoing learning and development, providing opportunities for personal and professional growth. We value creativity, initiative, and a collaborative spirit amongst our team members, fostering a supportive remote work environment that drives success.
**Application Deadline:**
Please submit your application by **October 6, 2024.**
**Equal Opportunity Statement:**
Carsales.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, experiences, and perspectives.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
