Job type: Full time / Fixed term until: 30-JUN-2028
Organisation: Homes Victoria
Occupation: Other
Reference: VG/VG/1830201
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women, and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities, and secure settings across metropolitan, rural, and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.
THE ROLE The Relocation Officer will play a key role in supporting households relocate from their home while social housing redevelopments are completed. The relocation team applies a renter-centric approach to engage with households to understand their needs, find suitable homes, and support their move.
The Relocation Officer will work directly with renters to coordinate their move into alternate housing. Under the direction of the Team Leader, Relocations, the Relocation Officer will work collaboratively with internal and external stakeholders to ensure a well-planned and communicated approach to household relocations.
Are you: Client focused with demonstrated experience in quickly building rapport with people from diverse communities?A team player with good communication skills and a proven ability to maintain collaborative relationships?Familiar with the Residential Tenancies Act 1997, Victoria's social housing system, and the Victorian Charter of Human Rights?We encourage you to apply if you represent the communities who live in the public Housing Towers.ACCOUNTABILITIES INCLUDE Communicate effectively and positively to deliver a high-quality service to renters.Actively investigate and support the resolution of complex renter matters as they arise.Maintain positive relationships with internal and external stakeholders, applying a partnership approach that is welcoming and professional.COVID-19 VACCINATION
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE portal). Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt, or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident, or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
Please apply to submit your interest in this position.
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