Relief Customer Service Officer

About the Role: We are seeking a motivated and customer-focused Customer Service Officer to join our team, providing relief support across multiple branches.
This casual role involves assisting customers with face-to-face banking enquiries, handling cash transactions, and referring customers to banking specialists where needed.
Key Responsibilities: Deliver exceptional customer service to meet individual needs.
Support with cash handling and transactional services.
Provide guidance and referrals to banking specialists.
What We're Looking For: Customer Service Experience (banking/finance experience is advantageous).
Basic cash handling skills .
Strong communication and people skills to build rapport with customers.
Hours of Work: This role required flexibility to work when relief is required: Planned Leave : Scheduled in advance where needed.
Unplanned Leave : Notified prior or on the day.
Typical working hours: Monday-Thursday: 9:15 AM - 4:15 PM Friday: 9:15 AM - 5:15 PM ( 45-minute meal break included; minimum 3-hour shifts apply. )
Please note, hours may vary based on branch requirements.
Why Join Us?
Gain valuable experience in the banking sector.
Opportunity to work across multiple locations in a supportive team environment.
Competitive pay rates with flexibility in scheduling.
Apply Now!
If you have a passion for customer service and are eager to grow your skills in the banking industry, we'd love to hear from you!