Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families, and communities. We are committed to offering the best possible counselling, mediation, education, and support services, and are committed to social justice and inclusion. Find out more about our values, benefits, and employee experience by watching this video!
About the Role: We're accepting applications for the permanent part-time (45 hours per fortnight) Team Leader role, providing service across both our Eight Mile Plains and Robina venues.
Under a portfolio of programs, you will provide leadership and support to clinical practitioners in the areas of:
Complex case management Duty of care Diary management Performance management Providing back-up operational support to Administration Officers/Family Information Officers in the resolution of issues pertaining to client service delivery and property. About You: To be successful in this position, you will possess:
An undergraduate tertiary qualification in Social or Behavioural Sciences Demonstrated experience in driving excellence in service delivery and performance Demonstrated experience in leadership and supporting teams through change Experience in providing case management, consultation, and support to clinical practitioners Experience managing a team including performance management, monitoring, and review Experience in client service delivery including: Complex case management, assessment, intake and risk screening, case planning, case reviews, co-service delivery, and critical incident response Knowledge of current theory and practice relating to the provision of human services Ability to work some evenings if required to meet operational requirements of the role What We Can Offer You: The salary being offered is between $105,522.71 to $118,885.12 per annum pro rata for part time, to be negotiated depending upon qualifications and experience, plus superannuation.
We also offer our employees:
Work-life balance and flexible working hours Additional leave over the Christmas period, annual leave loading, and study leave A supportive team environment and opportunity for professional development Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay Paid parental leave and additional benefits such as medical insurance discounts How To Apply: Applications can be submitted by clicking the Apply Now button. We will be reviewing applications as they're received, so we encourage you to submit your application before the closing date.
Applications close at 4pm on 20 December 2024 .
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