Relationship Manager - Diversified Industries, Melbourne Division: Australia Commercial Location: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role As a Relationship Manager, you are to manage and build strong relationships with a portfolio of Specialist Industries customers, and drive portfolio growth through customer acquisition, cross-selling and referrals.
Role Type: Permanent Role Location: Melbourne Work Hours: Full-time What will your day look like? This role is accountable for: Acting in the best interest of the customer and applying a customer-centric approach.
Proactively developing and maintaining a detailed understanding of customer business and financial needs.
Providing customers with appropriate solutions.
Collaborating with Product Partners and other internal stakeholders to design, structure and execute deals.
Building and maintaining strong external networks with a strong focus on COI and origination.
Structuring deals in conjunction with relevant product and specialist teams.
Managing a portfolio of Specialist customers.
Coaching and growing an Assistant Manager direct report.
What will you bring? To grow and be successful in this role, you will ideally bring the following: Industry experience: Current and ongoing understanding of industry trends, including in-depth understanding of the drivers of the chosen industry.
Relationship management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
Business Development: Partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value.
Portfolio management: Selection, prioritisation and management of a portfolio of work and/or customers in line with strategic objectives.
Customer solutioning: Supporting customers by understanding their needs and informing them about relevant products or services.
Credit assessment and management: Assessing, advising, monitoring and/or approving a customer's credit worthiness.
Coaching: Helping people move from where they are to where they want to be through effective coaching techniques.
Ability to drive credit approval activities with expert capability in credit assessment and management.
You're not expected to have 100% of these skills.
At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact.
You'll feel it too, as you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require.
Job Posting End Date #J-18808-Ljbffr
