Why work with us? At Council, we're proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you'll want to join our team! With the vision to be Australia's most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy. About the Role The Customer Response Branch are responsible for enabling a great place to live and protecting the environment for the community on the Sunshine Coast by working with our customers and businesses. As a Regulated Parking Officer, you'll have the opportunity to operate Council's new ParkSmart vehicle. This hybrid vehicle is equipped with advanced parking monitoring and number plate recognition technology that improves the efficiency and safety of monitoring parking behaviour. The successful candidates will represent Council within the community, providing accurate and timely advice and information regarding Council's Local Laws and State legislation. This role is responsible for operating and maintaining team equipment including handheld devices utilised to issue infringement notices. You will also assist with community education programs as well as liaise with key stakeholder groups on issues relating to road safety and parking, whilst identifying opportunities for continuous improvement. Key duties include, but are not limited to: Represent Council in interactions with the community and provide accurate advice regarding operations that falls within the responsibility of the team. Undertake proactive rostered regulated parking patrols in all regulated areas. Responsibly operate and maintain equipment used to support the team. Inform and educate the community, liaise with key stakeholder groups, on issues relating to road safety and parking. About you As a public-facing officer, you will possess a strong ability to work calmly in a high-pressure customer service environment. You are professionally presented with the capacity to set and maintain a high standard of output through your professional presentation and attention to detail. As a requirement of the role, you will: Have completed Year 12 studies or equivalent experience. Possess a Current Drivers Licence - "C" Class at all times. Work across council work locations on rotating rosters including working on weekends and public holidays. Pre-Employment Medical Required Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment. Criminal History Check Required Appointment to this position is subject to the satisfactory completion of a Criminal History Check. Our Culture & Employee Benefits Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits which include but are not limited to: Salary Packaging. Development opportunities through corporate learning and development programs. Discounted health related memberships and other wellbeing initiatives. How to apply Your written application should include: a 1-page cover letter expressing your interest and summarising your suitability for the role with reference to the Position Profile; A current resume or curriculum vitae. Once you have these two documents ready, click 'Apply Now' and follow the prompts to complete your application. Please note: a group interview will be held shortly after shortlisting is completed. Availability to the scheduled day will be required. Further Information Helpful information to assist you in completing your application is available on the Sunshine Coast Council website. To learn more about Council's vision and projects, you can view the Corporate Plan 2023-2027. For specific enquiries contact Phillip Green during business hours on 0407 290 140. We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team ******. At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.
