Registration And Administration Coordinator

Details of the offer

Are you looking for an opportunity to establish a career in sport or event management?
12-month F/T contract Canberra based About the Games During 18 - 25 October 2025, Australia's premier multi-sports festival, the Australian Masters Games (AMG) will be held in Canberra.
The Games are expected to attract up to 7,500 participants and accompanying persons across a targeted sport program of 50+ sports.
About the Role: The Registration and Administration Coordinator will be responsible for the management of the Games registration system, participant registration queries, and accreditation for the 2025 AMG.
You will also manage general Games administration and ensure the smooth operation of the office on a day-to-day basis.
This role is crucial in managing the Games registration system and assisting participants, sporting organisations, and fellow staff with their system servicing requirements.
Key responsibilities: Oversee general event administration and the management of the Games office.
Act as the first point of contact (in person, by phone, and online) for all Games enquiries, ensuring their effective and efficient resolution.
In conjunction with AGM General Manager, manage & maintain the online registration system, including the processing of Games registrations and weekly reporting of registration numbers.
Assist the Sport and Operations team in liaising with the online registration system provider to ensure its smooth operation.
Liaise with the Sport and Operations team to ensure that each Sport Convener has access to relevant and up-to-date participant, event, and payment information.
Coordinate the production of accreditation passes for all Games participants.
Work with the AGM GM and Sport and Operations team on the layout, operation, and procedures for the Games Accreditation Centre.
Supervise and manage the day-to-day operation of the Games Accreditation Centre during the Games.
Our Ideal Candidate: Our ideal candidate is high energy and passionate about customer service with a good eye for detail.
You are someone looking for an opportunity to work in sport or events.
You have strong people skills and the ability to work and support the AMG team and all other key stakeholders.
Desirable, tertiary qualifications in Event or Sport Management are desirable but not essential.
Experience in administration and/or office management.
Demonstrated experience in high-level computer skills including Microsoft Office and social media platforms.
Experience in sports or events is highly desirable.
Experience in mass participant event planning and delivery.
Demonstrated customer service experience and strong communication skills (written and verbal).
Please see attached Position Description Desirable Criteria Sports Management / Business Degree #J-18808-Ljbffr


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