Regional Manager, RelocationsApply locations: Perth
Time type: Full time
Posted on: Posted 2 Days Ago
About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
The Role Toll Group is partnered with Defence Force Australia where we are responsible for the delivery of Removal Services (RS) and ensuring high level relationships with key stakeholders e.g., Department of Defence (DoD), Defence Housing Australia (DHA), Defence Families Australia (DFA) and the Defence Member and Family Support Branch.
As the Regional Manager, Relocations you will be responsible for leading a small team across the Perth and Adelaide region. The role is based in Perth with intermittent travel required to South Australia.
As the Regional Manager, you will:
Be responsible for all human, physical, and financial resources associated with providing Removal Services including the day-to-day performance and management of Providers.Work closely with other senior positions to ensure seamless delivery of high-quality services to Defence, Defence Members and other clients and transferees.Improve the regional size and capability of our panel by actively sourcing and guiding prospective furniture and effects and vehicle carriers through our application process to a successful admission.Have a working knowledge of the contractual documentation relating to RS Providers including Deed of Agreement, Statement of Requirements (SOR) and Minimum Standards.Manage and develop a team of Transitions Consultants.About you To be successful in this role, you will need:
Strong stakeholder engagement skills, with the ability to maintain positive relationships and influence.Expertise as a leader dealing with people management and client relationship management.Ability to deal with sensitive information and work autonomously.Experience in the assessment and resolution of contractual disputes.Industry experience across Transport/Logistics advantageous.Car License mandatory.What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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