About the Company Miller Leith Melbourne is a leading provider of restaurant management services, partnering with successful Australian restaurant chains to deliver exceptional customer experiences. With a strong reputation for excellence, our company has built a prominent name in the fast-casual dining scene, celebrated for its rich and authentic Mexican flavors.
Benefits Competitive salary package, car allowance, reimbursement of expenses, annual bonus, and a range of other benefits and perks.Opportunity to be part of ambitious expansion goals.Access to exclusive discounts at shopping destinations.Unlimited training and development opportunities to help achieve career goals.Clear career progression path, personal development.Chance to expand network and build long-term relationships within the industry.Supportive and inclusive company culture.Annual off-site conference and team building activities.The Role The Regional Manager for Central Coast and Newcastle will report directly to the State Manager and work closely with other Regional Managers to ensure smooth operation of corporate-owned restaurants and franchisees within the designated territory. This role will oversee approximately 8-12 locations, focusing on nurturing franchise partnerships and providing support to corporate-owned stores. The Regional Manager will be required to travel within their designated area, with occasional visits to the Sydney Head Office. The successful candidate will primarily operate in the field, visiting stores, providing guidance, motivating, training, and influencing franchise partners to ensure all policies and procedures are met.
Key Responsibilities Manage the implementation of best practices in collaboration with franchise partners and corporate-owned restaurants to reach company goals and ensure constant growth.Serve as a vital link between franchise partners and corporate stores, holding responsibility for overall performance and outcomes of stores within the designated territory.Develop and maintain positive relationships with franchise partners and corporate-owned store teams.Drive improvement and lead transformative change across various operational aspects of the business.Meet and exceed targets and KPIs.Travel within the region to conduct store visits and provide support.Requirements Previous experience in multi-site restaurant management, ideally within franchise and corporate-owned environments.Minimum 5 years' experience in a Business Manager or similar role within the QSR or Hospitality/Retail industry.Effective communication across the business and with external stakeholders.Proactive and results-driven personality.Ability to work with a high level of autonomy and take initiative.Extensive management and operational skills within the restaurant/retail industry.A proven track record of inspiring and motivating teams.Ability to drive improvement and lead transformative change.Ability to meet and exceed targets and KPIs.Flexibility to travel within the region.A comprehensive understanding of Microsoft Office Programs such as Word, Excel, Outlook, and PowerPoint.Valid Driver's license.A graduate degree in a relevant business discipline is an advantage.
