Regional General Manager - Townsville, Mt Isa, Longreach Queensland Airports Limited (QAL) is an accomplished airport operator which owns and operates Gold Coast, Townsville, Longreach and Mount Isa airports connecting the Gold Coast and northern NSW, along with regional Queensland, to the rest of the country and beyond.
We are an Australian-owned company with a vision to engage customers, connect communities and deliver exceptional experiences and a commitment to delivering for the communities where we operate.
QAL is formally recognised as a 'Great Place to Work Certified' organisation currently the only airport operator in Australia with this certification and recently was awarded Work180 accreditation as a champion for gender equity.
QAL is dedicated to a target of net zero Scope 1 and Scope 2 emissions by 2030.
With strong passenger numbers, terminal upgrades underway there has never been a better time to join QAL.
What you'll contribute to: An exciting opportunity has become available for Regional General Manager - Townsville, Mt Isa, Longreach.
Reporting directly to the Chief Operating Officer, the successful candidate has overall responsibility for the strategic and operational management of the Regional Airport's facilities to optimise customer experience and airline passenger growth in a reliable, safe and efficient environment.
Based predominantly in Townsville, this is a permanent full-time position that would suit a senior leader with a depth of experience in Operations.
The incumbent in this role will provide effective leadership to the team across QAL's Regional Airports, collaborate with stakeholders across QAL Group and engage with the community to maintain the reputation of the company as a key contributor to social and economic wellbeing of the North Queensland Communities.
How will you make an impact? With proven experience in a similar role, you will leverage your deep aviation operations experience to ensure that the regional ports operate in a safe, reliant, efficient and compliant manner while also being laser focused on the needs of our customers.
With a career marked by success in building highly engaged, high performing, and inclusive teams, you will be a strong advocate for organisational sustainability, particularly in fostering Diversity, Equity, and Inclusion (DEI).
Your leadership style will promote collaboration and accountability, creating an environment where employees feel valued and can bring their best self to work.
Your expertise in balancing long-term strategic planning with effective day-to-day execution will be critical to driving results.
You excel under pressure, maintaining a calm demeanour and clear focus on delivering outcomes, even in high-stress or challenging situations.
In this dynamic and complex environment, your experience leading aviation operations for multi-location, multi-dimensional operations will enhance your ability to navigate intricate problems and implement solutions.
You will utilise your influencing skills to align cross-functional teams and lead through collaboration, ensuring that objectives are achieved efficiently and effectively.
Strong communication and presentation skills are essential, allowing you to articulate complex ideas and strategies clearly to diverse stakeholders.
Your ability to manage relationships with key internal and external stakeholders will be crucial to your success, ensuring alignment, trust, and ongoing support for the organisation's objectives.
Key deliverables/responsibilities include but are not limited to: Ensure the Regional Airport's facilities remains fit for purpose and are always operationally capable of facilitating aircraft in a safe, secure, reliable, and efficient manner consistent with acceptable levels of service.
Ensure runway and apron capacity and availability are aligned with forecast aircraft requirements.
Ensure compliance to all government mandated legislative and regulatory requirements with an emphasis on safety and security regulations.
Develop and maintain close and positive relationships with industry, media, political, defence and community representatives enabling informed decisions regarding the Airport and/or local communities.
Manage the delivery of a proactive maintenance program for all assets.
Manage the airport terminals to deliver the required airline performance, customer experience and business outcomes.
Achievement of agreed financial, people, assets, aviation, social and environmental targets established for each financial year through the development and implementation of effective strategies and action plans.
What we offer you? This is an opportunity to be part of a progressive organisation with a great culture and assist in the transformation and growth of the business.
Flexible working options are available for all employees.
At QAL, we uphold the philosophy that the smooth integration of life and work benefits all.
We call it 'Living Well'.
QAL supports an inclusive approach and values diversity within the workplace.
We aim to provide opportunities that allow individuals to reach their full potential regardless of their background, gender, age, work status, religious or cultural identity.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
The successful candidate will be required to adhere to QAL's Drug and Alcohol Management Plan (DAMP), which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC).
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