Job DescriptionWhat you will do:You will be responsible for overseeing our QLD and NSW Operations Managers and Resort General Managers within their portfolio of parks and resorts. Day-to-day, you will provide key support in leadership and direction, ensuring there is a safe, effective, and efficient operating environment that maximizes financial returns, encourages and builds capability and capacity of people and creates and maintains a high level of guest experience. You will also:Assist to elevate performance through aligning back-end systems and processes while ensuring relevant guest facing and product differentiation to suit the varied portfolio.Work with the GM Operations to set the strategic plan and direction for the operations portfolio of managed and owned parks and resorts.Participate as an active member of the leadership team and provide sound and innovative advice to the CEO on the development and implementation of operational strategy.Provide direction and leadership with respect to the development of relevant strategic partnerships.What you will bring:Ideally, you will have considerate hospitality management experience – preferably across a variety of market mix types (high and mid-scale) and a great understanding of commercial & financial drivers:Minimum 3 years' experience in a similar role, and at least 5 years in an operational environment.Demonstrated experience leading diverse cross-functional teams.Strong commercial acumen and ability to develop and manage significant operating budgets.Ability to interpret complex situations and apply sound decision-making and problem-solving skills.Experience in the hospitality and tourism sector (accommodation experience highly regarded).Proven experience in capital investment via asset development.Demonstrated competency growing a business via organic and inorganic methods.What's in it for you?Progressive flexibility, leave, and well-being benefits to balance all of life's priorities.Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and much more."ME" day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year.Market-leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements.Discounts on all NRMA insurance products including car, home & travel.Grow or progress your career and move around the country or across the NRMA Group's business with us.Know you belong:At NRMA Parks & Resorts, we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued, and connected no matter what background or experience.Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now, we cannot wait to hear from you!#J-18808-Ljbffr
