When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world.
POSITION OVERVIEW The Regional Account Manager (RAM) is responsible for driving growth of Trend Micro technologies and services in the Qld market. The RAM will drive growth from new prospects and an established successful client base. The RAM will also be responsible for working alongside Trend Micro's strategic partner community to participate in joint sales based initiatives and assist in the sales enablement function to ensure partners are aligned with the defined sales strategy.
PRIMARY RESPONSIBILITIES Increase Trend Micro's market share in the defined territory. Professionally represent Trend Micro and proactively sell its broad range of enterprise security solutions and services through our well established partner community. Identify and pro-actively target prospects and existing clients to drive the adoption of new technologies and services increasing market share in the defined territory. Develop and implement a sales strategy that will exceed sales targets and ensure a high level of customer acquisition, growth, satisfaction and retention. Develop and deliver sales presentations, effectively representing Trend Micro's business, product and value proposition, and differentiation in the market. Lead commercial negotiations and overcome objections with prospects, customers and partners. Work closely with pre-sales engineers on delivering customer presentations and demonstrations to ensure alignment with sales strategy and customer requirements. Co-ordinate marketing, sales and technical support to ensure a high level of awareness and customer satisfaction in the defined territory. Ensure disciplined use of Trend Micro sales tools to facilitate opportunity management, accurate forecasting, account planning and ensure customer relationship information remains up to date. Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding security offerings and support services. Work closely with the Sales and Marketing teams to ensure events and campaigns are aligned with sales strategy and local market demands. Work closely with Trend Micro's partner manager to facilitate growth and trust within the partner community. Align with Partner Manager to participate in strategic account planning and prospecting activities within the partner and alliance community to deliver mutual benefit. SKILLS AND EXPERIENCE Strong written and verbal communication skills including demonstrable presentation skills, negotiation skills and strong closing ability. Demonstrate ability to communicate effectively and influence a broad range of stakeholders, internal and external. Ability to engage at the C level in a business benefits discussion. Minimum 5+ years' experience in an IT Sales role in Qld. Previous experience or exposure selling Enterprise Security Solutions would be preferred. Previous experience in selling IT security/ Infrastructure/ Software would be an advantage. Strong knowledge of cloud based solutions preferred. Recent proven ability to achieve sales quotas in target market, with a strong desire to succeed. DESIRED CERTIFICATIONS Account Management certification such as SPIN or MEDDIC would be highly regarded. Sales Based Certifications. Security Certifications. Please note: successful candidates will be required to undergo a background check and national police check.
Benefits of being a Trender! At Trend Micro, our people and culture are our power. There are no barriers – you are empowered to discover your passion and be the best part of yourself. We encourage you to challenge the status quo, break assumptions, and learn and grow every step of your career, fulfilling your potential. Helping customers succeed is our top priority. We believe in doing the right thing, solving the right problems, and maintaining business sustainability. And our efforts to make a difference go beyond the digital world. Trenders have the opportunity to be good global citizens by building houses in the Philippines, donating money to help underprivileged communities, educating kids and parents on online safety, advancing a diverse workforce (Close the Gap program), and more. At Trend Micro, we embrace diversity, equity and inclusion. We believe that our people are our greatest asset and we understand the importance of bringing diverse perspectives, approaches and experiences to our team. We are committed to building and supporting an inclusive workforce that truly reflects our global business and encourages people from all backgrounds to apply.
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