Senior Consultant, Professional Services This role presents an existing opportunity to step into the dynamic world of tax technology. If you are a tax consultant or manager looking for your next role while still being able to leverage your tax experience, this may be the role for you.
As a senior consultant in the Professional Services team, you will have a wide range of responsibilities as a subject matter expert in our tax software products, leveraging your Australian tax experience. You will deliver implementation projects of tax software for a range of clients, including ASX100 and multi-national corporates. You will advise clients as the technical subject matter expert for our tax software products, train clients, prepare user guides and other documentation, perform product testing and troubleshooting. Along with a team of consultants, you will also be involved in a major project assisting our entire customer base to migrate from legacy software versions to new, updated versions. You will support client relationship management team as the technical expert in client conversations.
About the Role As a Senior Consultant, Professional Services you will:
Deliver implementation projects for tax software products, including advising clients as the technical subject matter expert, providing training, preparing user guides and other documentation, performing product testing and troubleshooting; Project manage implementation projects, including creating project plans, meeting and reporting management, monitoring and managing risks; Be involved in sales enablement activities, by scoping and selling the value of our tax software products and services to new and existing customers; Manage multiple clients and projects at the same time; Enable client retention and relationship management efforts, by supporting the client relationship managers in their dealings with customers as the technical expert; Prepare user guides, implementation reports, training manuals and other documentation as required; Deliver training sessions and webinars to clients. About You For this role, ideally we are looking for someone with:
4+ years of experience in Australian tax; Experience with tax preparation software, such as ONESOURCE or CCH Integrator; Understanding of tax effect accounting and its practical applications; Strong analytical and problem-solving skills; Ability to explain technical concepts in a clear, concise manner; Excellent presentation, interpersonal and communication skills (both verbal and written); Ability to work in a fast-paced, team-oriented environment; Project management skills. If you are interested but don't have all of the skills listed, we would still love to hear from you!
What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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