About the jobThe Red Hat Consulting team is looking for a Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise in one or more of Red Hat's technologies. As a Consultant, you'll gain an understanding of our customers' infrastructure and business needs with a particular focus on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services, and make recommendations appropriate to their environment.
You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.
What you will doAs a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers
Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT needs
Constantly learn about new technologies and apply those concepts to customer needs
Produce quality results and provide support to more than one project in multiple industries and various types of projects
Keep stakeholders updated on actual or potential issues that may affect project or company performance
Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of open source solutions
Provide written project documentation that can be distributed within Red Hat and the client management team
Adapt to changing customer requirements
Serve as an ambassador of the company between the broader Red Hat and our customers
What you will bringExperience in a consulting or related role
Experience with enterprise-wide deployments
Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies
Ansible / Red Hat Ansible Automation Platform
Red Hat Satellite
Authentication services such as IdM/IPA
Virtualisation technologies
Working knowledge of Linux Security Practices and tools to address common criteria
Technical expertise demonstrated in your previous career opportunities
Excellent written and verbal communication skills
Exceptional analytical and problem-solving skills
Ability to work with minimal supervision and as part of a team to solve problems and issues
Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days
Customer focus and an understanding of the value that our work brings to our customers
Australian government security clearance, or willingness and eligibility to obtain a clearance.
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