Organisation: Department of Justice and Community Safety
Occupation: Prison and Corrective Services
Reference: DJCS/1838502
At the Department of Justice and Community Safety, we're looking for people who want to make a difference.
People who take pride in their work.
People who get things done.
People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve.
We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background.
If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
About the role The Records Officer, Client Services is part of the Workforce and Prison Services team, dedicated to delivering services support to prison operational teams and people in custody.
The role is responsible for ensuring the compliant, efficient and client focussed delivery of prison records across the facility.
The Records team is part of the broader Client Services team and supports the centre in several service areas, including:
mailgatehouse customer serviceoperational logisticsprison internal transportIn the role, you will ensure all processes are compliant with legislative and organisational requirements.
You will assist the Supervisor, Client Services in improving prison services to support custodial operations at Western Plains.
You will liaise with stakeholders across the facility including staff, clients, and people in custody.
The role involves direct contact with the people in our care and may involve weekend, morning and afternoon shift work, with remuneration supplied.
As the role is customer-facing, you will be required to work on-site with no working from home capacity.
About you You are highly organised and can prioritise, manage workloads and work productively with minimal supervision.
Your exceptional customer service skills enable you to engage confidently with people in our care, staff, and visitors to the centre.
You bring advanced computer skills, including proficiency in Microsoft Office and the ability to design electronic tools that improve process efficiency, enhance data accuracy, and minimise duplication.
Knowledge and experience with E-Justice and PIMS systems would be an advantage.
How to Apply
Please click the Apply button on this advertisement.
Applications should include a resume and covering letter.
Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people.
We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.
We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Job type:Full time
Job classification:VPSG3
Contact:Daniel Lewis | 0497 108 170 or ******
#J-18808-Ljbffr