Receptionist & Phone Sales

Melbourne Batteries & Roadside Response are two of Australia's leading Roadside Assistance and Mobile Service providers in Australia.
Our response team manages and converts consumer enquiry, facilitates all customer requests from start to finish as well as allocating work to our national network of provider partners; ensuring customers receive our renowned 5-star service experience.
We are offering the successful applicant the opportunity to be welcomed to our family environment that understands what good customer service feels like. To ensure your success, you will be a confident communicator and be able to recognise the needs of our customers.
What are we looking for? Part-time with potential to move to full-time work
Experience in sales & administration essential
Experience in a range of repairs, Roadside Assistance, Insurance or similar related industry (desirable) but not essential as all training will be provided.
You are committed to putting customers first and providing exceptional service
Able to build rapport and communicate well with a diverse range of people
Excellent time management skills & ability to work under pressure
Will be required to work afternoons and rotating Weekends, appox. every 3rd week You are a permanent resident or Australian citizen
Our promise to you Competitive KPIs and targets to meet and exceed on a team and individual level
A growing, modern brand with extreme growth potential
Paid comprehensive training on all aspects of the role
Ongoing mentoring and coaching
On-site parking and uniform provided
Applicants must live to the local area of Point Cook or no more than 15kms.