Hours: 15 hours per week, 3 days per week (including one day per weekend)
Location: American Express Elite Football Performance Centre, Lancing
Job Type: Permanent
Deadline Day: 14th November 2024
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do.
Help us provide a warm and friendly welcome to our visitors
In this role you will be a welcoming point of contact for all visitors and guests providing positive interactions and exceptional levels of customer service. You will support with the day-to-day operations of reception by producing and updating venue event schedules and coordinating incoming and outgoing post.
This role will be working 3 days per week, including either a Saturday or Sunday.
Your background
We are looking for someone who has excellent communication skills, a proactive approach and a passion for delivering exceptional customer service. You will have previous experience as a receptionist and feel confident working independently and as part of a team. In this role you will be required to carry out lots of administrative tasks, so it is essential that you are proficient in Microsoft Office (Word, Excel and Outlook).
Our values play a pivotal role in our success
Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values:
Treat People Well
Exceed Expectations
Aim High. Never Give Up
Act with Integrity
Make it Special
How we say thank you
In return for your hard work and commitment to us, some of the additional benefits you will receive will include, but not limited to:
Free breakfast and lunch at both sites
23 days holiday rising with length of service (pro rata for part time staff)
Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more!
Access to an Employee Assistance Programme
Priority access to match tickets and access to free WSL tickets for 23/24 season
In-house training programme and CPD opportunities
Discounts and benefits from partners and local businesses
Our commitment to Diversity and Inclusion
We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with ******
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.
Please note all applications must be made through the official club careers page. Third party applications are not accepted.
#J-18808-Ljbffr