Company Overview
Medical Mobility Equipment company in operation for over 30 years. Well-established and respected business experiencing significant growth each year. Solutions provided to Rehab Centres, Hospitals & Aged Care facilitiesInnovative product range to help people recovering from injury or living with a disability, enabling a better quality of life, comfort and independenceThis is a unique opportunity within a very well-established, secure and growing business. Long-term career security & development.
Opportunity
Are you people-oriented and thrive on providing exceptional service to customers? Do you have a passion for making people's lives better? We are seeking an outgoing customer-focused individual to join our team as a Receptionist /Office CoordinatorThis is a full-time permanent position based in Regency Park.
Responsibilities:
Deliver an exceptional first impression. Interact with customers in-person, by phone and via email in a professional and empathetic manner.Provide prompt and accurate responses to inquiries, requests, and complaints while ensuring customer satisfaction.Collaborate or assign tasks to relevant teams when necessary to find solutions and ensure a seamless and timely customer resolution.Scheduling of appointments across departmentsCash-handling, daily banking processingEnd-of-day closingOverall office function and presentation - Ensure office supplies are maintained and the office is kept clean and presentable.Cultivate a happy working environment, being a friendly, approachable team member is essential for this role
Requirements:
Excellent Communication Skills: Strong verbal and written communication skills are essential, with a focus on clarity, empathy, and professionalism.Customer-Centric Attitude: A genuine passion for assisting customers and providing outstanding service.Problem-Solving Skills: Ability to analyse situations, think critically, and find creative solutions to customer issues.Adaptability: Thrive in a fast-paced environment and remain composed under pressure.Team Player: Work collaboratively with colleagues across different departments to deliver seamless customer service.Tech Savvy: Comfortable navigating computer systems and various software to manage customer interactions and maintain records.Organised: Must be able to manage tasks in a well-structured manner and assist in maintaining a well-functioning office!
Benefits
$65k-$70k base + superEmployee wellness benefits package Monday - Friday 9am - 5pm hoursWork for a well-known and highly regarded company that provides a valued service to the Aged Care & Disability sectors.Supportive and inclusive work environment that values teamwork and innovation.Join a well-known and highly regarded company in the healthcare sectorSecure role with long-term career prospectsLove what you do! If you love an interactive, busy role, you will thrive in this exciting opportunity!Take ownership and accountability, enjoy creating a positive workflow and environment
If you have the required skills and wish to apply, please send your CV via the prompts or contact ****** / ****** 02 7228 3567
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