Diversified Services Network is seeking a receptionist to work with our client to assist with front desk coverage, greeting customers and directing customers to appropriate areas/services.
Position Requirements: Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services.Maintains receptionist coverage with a courteous phoneMaintains full and accurate understanding and ability to provide assistance when it comes to intake registration, data entry, and eligibility determination processes.Works closely with staff to develop policies and procedures to document job instruction andMaintains accurate data entry to external customer databases and internal databases, then prepares reports from databases as required.Places customers in workshops and appointments using requiredProvides customers with information regarding job fairs, workshops, and other events ofProvides administrative support to senior projectEnsures the resource room is wellMaintains a professionalServes as an assessment facilitator and provides instructions to job seekers prior to takingReviews eligibility documents and conducts group orientation sessions with jobOther duties asEducation/Certificates, Licenses, RegistrationsMinimum of a high school diploma or equivalent and at least two years of clerical experience, or a satisfactory equivalent of education and experience.
QualificationsAt least three years of customer service experience with strong communications skills, as well as experience working in a high-volume work environment. Strong organization skills and computer skills. The ability to relate well with individuals, ability to motivate. Ability to maintain a high level of accuracy in preparing and entering information. Ability to follow instructions well. Adaptable, flexible, and a fast learner. Creative and able to meet deadlines. Works well under pressure and within a team concept.
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