Tamworth Veterinary Hospital is a 6 full-time vet equivalent, well-established and family-owned mixed rural practice in the heart of the New England region. We have a supportive and progressive team with a wide range of skill sets and experience.
About the role We're looking for a positive and professional individual to provide a high standard of front-of-house support and customer service to our clients, as well as some administration and office management duties, for our busy veterinary hospital.
Part-time roleImmediate start with a 3-month probationary period8:30am to 5:30pm – 4 days per week (days negotiable)8am to 1pm – 1 x Saturday per 4 weeksResponsibilities The receptionist role will include, but is not limited to, the following responsibilities:
Cover the reception area at all times, welcoming clients and dealing with enquiriesAttend to email & telephone enquiriesManage all aspects of client/patient visitsManage clinic booking softwareTake and process paymentsDaily bankingAssist vets and nurses where requiredClean and tidy reception & consult areas to ensure quality standards are maintained at all timesCandidate requirements Positive, friendly attitude with exceptional customer service skillsProven ability to keep a calm demeanour in busy environmentsProven organisational and time-management skillsExcellent Microsoft Office skills, including Outlook, Word and ExcelConfident communicator, both verbally and in writingPrevious experience in a front-of-house or reception rolePrevious experience in the veterinary industry a bonusSalary is reflective of experience, negotiable & well above award.
Applications close: 5pm, Thursday 17th January 2025
If you'd like to join our friendly and professional team, we look forward to hearing from you! For more information or to send your CV and cover letter contact Marjolyn Thomas, Practice Manager.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a receptionist?Do you have customer service experience?Do you have experience in administration? #J-18808-Ljbffr