About the role Join our dedicated and hard-working team providing regional businesses with support, services, education and resources as our Receptionist where you will play a vital role as the first point of contact for clients and visitors.
A day in the life of our Receptionist This is a busy and varied role in our team and no two days will be the same however the jobs you will be completing each day could look like:
Managing Reception duties including handling counter, web-based and phone enquiries with a high level of customer service Coordinating bookings for our function rooms which also includes ordering catering, preparing rooms and cleaning rooms after each booking (this at times includes a level of manual handling involving moving tables to and from rooms) Administrative support including filing, printing, photocopying, laminating, mail duties, stationery and typing Coordinating the ongoing maintenance and servicing of office equipment Ensuring the Bundaberg main office kitchen, hallways, shop front and reception areas are kept clean and tidy Assisting with preparing, formatting, editing and reviewing written materials, including creating client action plan documentation using Canva Recording and managing client records into the company's CRM Supporting other team members with client appointments, workshops and events, administrative tasks and reporting processes Coordinating and assisting tenants with property management issues and maintenance requests Assisting with coordinating marketing activities per the guidance of our Marketing Manager including making website updates, preparing marketing collateral, newsletters and social media post scheduling Who we are looking for A bubbly positive personality who is not afraid to pick up the phone and talk to anyone as well as get their hands dirty and take on any new tasks that are thrown their way A responsible person who has a current a Drivers Licence (minimum P plate) and eithers holds or can apply for a National Police Certificate Demonstrated experience in administration, customer service or similar roles Proven experience with preparing, formatting, editing and reviewing written materials, including creating documentation using Canva (Canva skills are desirable however we can also teach you how to do this) Experience or a passion for managing and contributing to marketing content including social media pages and websites A Certificate III or higher in Business Administration (desirable) or a similar relevant qualification and/or experience.
We are also open to this opportunity being provided on a traineeship basis so please talk to us about options on your application Someone who reads our values of People, Integrity and Community and resonates with them on a personal level Who we are Regional Business HQ are a small close-knit team of individuals who are passionate about supporting regional businesses to thrive.
We are going through a period of growth and change and are continuing to focus on the creation and sustainable development of new employment opportunities in regional areas by assisting and nurturing new and existing businesses.
We do this through the provision of low-cost business consultancy services, training facilitation, grant and tender application support, event planning and hosting, collaboration with local agencies and other business support.
How to apply Please submit your application online via our Swag app careers page ( with your resume and cover letter and ensure that you answer the screening questions as well.
Incomplete applications will not be considered.
Regional Business HQ are closing for the holiday period on Friday 20th December and will reopen on Monday 6th January.
Emails are not being monitored at this time so applications will not be reviewed until early January for this role.