Join Our Team as the Receptionist at CareCo Services! Are you an efficient and friendly front desk superstar? CareCo Services, a registered NDIS provider, is expanding and we are looking for someone who values the importance of customer service and organization to join our team! Based in Prospect, you'll work alongside a passionate team of professionals committed to making a meaningful difference in the lives of individuals with disabilities.
About CareCo Services: At CareCo Services, we strive to empower individuals to achieve their goals and live fulfilling lives. As an NDIS provider, we specialize in providing high-quality, personalized care to NDIS participants across South Australia. With our rapidly growing teams, we're dedicated to supporting people with disabilities and enhancing their quality of life through evidence-based practices.
About the Role: As the Receptionist, you will field incoming calls from our clients and their families, our large team of support workers on the ground as well as neighbouring services every hour of the day, which will include effective documenting, enquiry solving and coordinating messages and tasks between members of the head office team. You will also support by completing regular office duties including filing, organizing of paperwork and regular and ad hoc customer service duties.
What we are Seeking: Excellent written and verbal communication skillsStrong customer service experience, with the ability to communicate with people from diverse backgroundsMedium to high computer literacy, including strong knowledge of the Microsoft Office Suite as well as being able to learn new systems effectivelyA welcoming and pleasant demeanor, able to work effectively under pressure but also never afraid to reach out for help or guidanceQualifications and Experience: A background in either office administration, call centres or customer service Cert III in Business Administration desired, but not essentialAble to pass a National Police Clearance and relevant NDIS Clearances What We Offer: A dynamic and supportive work environment.Opportunities for professional growth and development.Competitive salary package.Flexible working arrangements.The chance to make a positive impact in the lives of NDIS participants. Available for immediate start. For confidential enquiries, please contact Cliff Robinson on ******** .