Websters Lawyers is a highly respected legal firm known for its professionalism and client-focused approach. With multiple office locations across South Australia, including Adelaide, Ridgehaven, Smithfield, and Christies Beach, our team of experienced lawyers are committed to understanding and addressing the unique needs of each client, ensuring personalised and effective legal solutions.
Due to the growth strong in our business, we are currently seeking two dedicated and professional Receptionist to join our team, to ensure we create and maintain a welcoming environment for our clients.
Key Responsibilities: Provide exceptional service by attending to incoming telephone calls, taking accountability for the call, and taking appropriate action.Maintain a welcoming environment for clients, ensuring cleanliness of Reception Area and Conference Rooms to create a positive impression.Respond to all enquiries with professionalism and courtesy.Schedule appointments for solicitors and clients, ensuring a seamless experience.Engage with clients, solicitors, and other parties to ensure their needs are met.Open new electronic and physical client files to facilitate efficient client on boarding.Travel to other office locations as directed by the Office Manager to provide consistent client service.Receipt payments to ensure accurate financial records.Receive and distribute voice messages promptly to ensure timely communication.Record and envelope outgoing correspondence to ensure accurate and timely delivery.Book couriers and enter postage and courier costs into Practice Evolve to manage client-related logistics.Maintain and update files in accordance with organisational guidelines to ensure accuracy and efficiency.Record all changes to the status of matters on both physical files and software packages to keep clients informed.Monitor office calendars to provide sensitive and timely updates.Assist other administrative staff as required or as directed by the Office Manager to ensure smooth operations.Draw documents and perform audio-typing for solicitors as required or as directed by the Office Manager to support client-related tasks.Open and close Reception to ensure a consistent and professional client experience.Required Skills: Excellent communication and interpersonal skills to engage effectively with clients, solicitors, and other parties.Strong organisational skills to manage appointments, files, and correspondence efficiently.Attention to detail to maintain accurate records and ensure timely updates.Proficiency in using office software packages and systems such as Practice Evolve.Ability to handle multiple tasks and prioritise work to meet deadlines.Professionalism and courtesy in all client interactions.Flexibility to travel to different office locations as needed.Ability to maintain a clean and welcoming environment for clients.Basic financial skills to receipt payments and record exceptions accurately.Proficiency in audio-typing and document preparation.How to Apply: If you are a motivated individual with a passion for client service and a keen eye for detail, we would love to hear from you. Please send your resume and a cover letter outlining your suitability for the role.
Application Deadline: Join our team and contribute to providing exceptional legal services to our valued clients!