Are you a friendly, organised, and compassionate individual looking for a rewarding role in healthcare administration? We're seeking a Casual Receptionist to become an integral part of our dedicated team. About us:
Adelaide Active Rehab and Therapy is a multi-disciplinary Rehabilitation and Therapy practice running out of a state-of-the-art purpose-built facility in Welland, with a full Rehab Gym, Paediatric Therapy space and Adelaide's best Hydrotherapy pool. Our ever-expanding team covers Physio, Exercise Physiology, Therapy Assistants, Podiatry, Remedial Massage Therapy and Music Therapy with more to come. We currently have a team of 37 and are continually growing.
Key Responsibilities: In this key role you will be responsible for opening or closing the facility and preparing the pool, welcoming clients and improving their day as you facilitate payments, make Health Fund claims and client bookings. You will also be responsible for client safety from time to time and need to conduct water testing as needed.
You will be an integral member of the admin team, booking and rebooking appointments, providing service information and answering queries while supporting our Clinical team to provide a high level of customer service with excellent clinical outcomes.
About You You have strong interpersonal skills and are a bubbly person who enjoys making others feel good. You will use your excellent communication skills to build a relationship with our long-term clients and help new clients feel welcome in the Adelaide Active community.
In addition, you will:
Be proficient in using all office equipment, computers, and patient management software and have exceptional organizational skills with an eye for detail. Be compassionate and patient-focused attitude.Be confident to multitask in a fast-paced environment while maintaining accuracy.Be familiar with health billing and insurance procedures.Have a willingness to learn and complete pool rescue training.Have a passion for providing exceptional service.Previous experience in an Allied Health practice would be an advantage but is not essential. This role may suit an Allied Health student who wants to gain experience in a large Multi-Disciplinary Allied Health practice.
Essential Police ClearanceCurrent working with Children CheckWorking with Vulnerable persons screeningAbility to swimCurrent CPR/First Aid certificateIf you are passionate about making a difference in healthcare, thrive in a dynamic environment, and possess the necessary skills, we invite you to apply for this exciting opportunity.
Necessary training in pool operations and pool rescue will be provided.