$27.75 to $32.69 per hour Part Time Opportunity (2 or 3 days per week) Permanent or 20 months fixed term positions Commencing February 2025 About the Role Step into a dynamic role within the Radiology team at Grampians Health Stawell, where we deliver essential imaging services - X-ray, CT, Ultrasound, and Echocardiography -to patients of all ages across the region.
As a key member of our team, you'll be the friendly face that keeps the department running smoothly.
From scheduling appointments and managing referrals to keeping patient records in order and ensuring supplies are stocked, your exceptional customer service will help create a seamless experience for patients.
Working alongside an experienced receptionist, you'll support both booked community appointments and urgent care needs, making a real difference every day.
Key Responsibilities Provide outstanding front-of-house customer service to patients, clients, and families.
Deliver general receptionist duties, including managing phones, appointments, and enquiries.
Process Medicare claims, collect payments, complete end-of-day banking, and maintain accurate financial spreadsheets and reconciliations.
Ensure smooth transitions for patients through the healthcare system, liaising with staff to provide continuity of care.
Contribute to the team with administrative and clerical support as required.
Skills & Experience Excellent customer service and confident communication skills, both in person and over the phone.
Strong computer proficiency, including experience with Microsoft Office and finance systems.
Attention to detail and accuracy in data entry, with great time management and organisational skills.
Previous reception experience, with a customer-focused and problem-solving mindset.
Experience with financial systems or in a healthcare/medical clinic setting would be highly regarded.
To see a full copy of the Position Description please click here Interested?
Click APPLY or if you wish to discuss the role prior to applying, contact Sky Yang, Radiology Manager, via email at ****** for a confidential discussion.
We're actively seeking candidates for this role and will review applications as they are submitted.
Applications will close on 12th of January or when the position is filled.