Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together.
Role description: To provide professional administrative support and control the reception to the office as required
The Receptionist and Administrative Assistant role reports directly to the Workplace Facilities Manager (WFM) role.
Role accountabilities: The main responsibilities of this role include, but are not limited to:
Handling all incoming telephone calls in an efficient and professional manner. Welcoming visitors to the office in accordance with company standards. Arranging security passes for visitors and staff, where required. Ensuring the security card is audited and updated on a monthly basis. Managing the booking of meeting rooms through desk booking software, ensuring the meeting rooms and the reception area remain tidy and clean. Arranging mail and couriers. Assisting the WFM with additional tasks associated with the day to day running of the office. Setting up meetings and event spaces, including the movement of furniture, ordering food and beverages, and maintaining room tidiness. Coordinating with vendors and building management to ensure smooth operations. Engaging in basic tasks whilst still being able to control the higher-end tasks in the office as requested by the WFM. Performing other duties and responsibilities as required from time to time by your manager or Arcadis. Undertaking First Aid and Evacuation Warden roles. Engaging in Continuing Professional Development (CPD). Becoming familiar and compliant with Health and Safety regulations and guidelines Qualifications & Experience: Relevant experience in a professional environment Organized, methodical, and a good work ethic Professional appearance and manner on the phone and in interaction with clients and staff Commitment to customer service Excellent communication and relationship-building skills, both internally and externally Good knowledge of Microsoft Office packages Knowledge of general IT systems and those used in the delivery of Workplace services Ability to manage time effectively and prioritize tasks where required
