You may have heard of us – Ashley and Martin (that's right, the hair people). We have been around for almost 60 years supporting our customers on their hair regrowth journey and we are pretty excellent at what we do! We pride ourselves on the excellent customer service we provide and the results our products achieve. We have a talented group of individuals we get to call our team and with clinics across Australia, New Zealand & Singapore, our internal support network reaches far and wide.
Job DescriptionWe are looking for an experienced customer service professional who is willing to learn new skills, to join our Gladstone Park team. Whether you're looking for a change or looking to re-enter the workforce, we have full on-the-job training and great online resources ready to prepare you for your role with us, just bring your smile, positive attitude and prior administration & customer service experience with you.
This is a Permanent Part-Time Position! Primarily based in our Gladstone Park clinic, the successful candidate will be available to work a minimum of 56 hours per fortnight on a roster basis, see below.
The ability to attend shifts in our Southbank and Dandenong locations would also be beneficial.
Proposed Roster: Monday 9am – 6.30pmTuesday Ad hocThursday 9am – 6.30pmFriday: Ad hocWhy you'll love working here: Be a customer service hero: We provide comprehensive training (in-person and online!) to set you up for success. Your friendly smile, can-do attitude, customer service and administration experience are all you need to bring.Boost your income: On top of your hourly rate, you'll have opportunities to earn monthly and quarterly bonuses!Wellness matters: We take your well-being seriously. After your first year, our Wellness Program reimburses you for gym memberships, healthy activities, and even gives you dedicated "wellness days" off!Coffee breaks with colleagues? Yes please! We have a fun team culture and celebrate connections. We even subsidize your quarterly coffee and lunch catchups!Desired Skills and ExperienceWhy we want you: You are an experienced receptionist/administrator with a minimum of 1 year proven experienceYou have excellent verbal and written communication skillsYou know your way around a computer & are great with learning new technologyYou enjoy working directly with people, both within your own team and with our valued customersYou are driven to build a long-term career utilising your existing skills to enhance our customer's experience and develop new skills in the processDoes this sound like what you have been looking for? Ready to apply? Submit your application ASAP via the APPLY NOW button, we will shortlist and interview regularly and the opportunity may be filled while you're thinking! You must have full working rights to be considered for this position. We are an equal opportunity Employer who encourages applications from everyone.
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